Documentation

Follow below steps for hassle free setup

Activate License Key

How to Activate User Private Files PRO License Key:

– Now make sure you have Latest version of the PRO plugin installed and activated. Now, you will see the “Private Files Pro” menu item on the left side panel in WordPress. Click it.

– Under ‘License Activation’ enter your license key.
(you can find your License key in your order confirmation email. If you have lost your key or did not receive an email with the license key, please contact our support team with your purchasing email address and we will help you retrieve your license key.)

– Click Activate and wait. The page should refresh with the message “This product has been activated” and the plugin options will become accessible.

How to change your License Key from one Domain to another:
– In case you purchased User Private Files PRO while your site is in development/Testing Environment. Feel free to use your license key on your development site.

– When you are going to make your site Live, Deactivate License key from development site and use the same key on Live site by following above steps.

– Also manage you License key by Login to My-Account with your Registered Email address and Password. (Reset Password if lost).
Navigate to ‘License Keys’. Here you can remove active domain and License key will be free to use on another domain.

– If you don’t have access to your previous domain or Lost Your Email address and Password. Please email us at ‘support@userprivatefiles.com’ with a request to reset your License key. We will Reset your key.